Red Sun will accept files in a wide variery of formats. We can scan, convert, or repair your files as necessary. However, it is best to keep in mind a document size; package files for output.
PDF/X-1a (preferred format)
Although we will accept many different file formats, we strongly recommend preparing your final document for submission as a standardized PDF/X-1a. This subset of the PDF format contains all the important information we need to output your job successfully on an offset or digital press. Consult your software documentation if you are unfamiliar with exporting a file using PDF standards. It usually requires looking for a menu item or check box indicating "PDF/X-1a" Standard when you Export or 'Save As" your PDF (hint: InDesign makes it extremely easy). The mainfeaturse of X/1-a, for printing purposes, is that it will always embed all your fonts, and it will convert any RGB colors, such as those in jpeg camera photos to for printing.
Always check your PDF before sending it, making sure that all looks good. If possible, use Acrobat's "Output Preview" for accurate viewing of all content and color seperations in the PDF (set the Output Intent to SWOP or Gracol to preview offset printing). In case you missed the pop-out tip above, always include a bleed area in your final PDF if your document includes bleeds. Your final PDF will show the trim marks and the bleed in a white area surrounding your "cropped" page.
File submission via FTP
Once your files are prepared to specification, you may upload them to Red Sun's FTP site via a dedicated FTP application such as Fetch, CuteFTP, or Transmit. If possible, zip or compress multiple files into a single archive for easier transmission. If you do not already have a user name and password, please contact a customer service representative in order to have access to the site. Settings for your FTP client software should be configured like this:
User Name: (name you recieve from customer service)
Password: (password you receive from customer service)
Web File Manager
Alternatively, you may also upload files with this link to our The Web File Manager will prompt you to locate and upload your files. If possible, zip or compress multiple files into a single archive for easier transmission. If you do not already have a user name and password, please contact a customer service representative in order to have access to the site. The web file manager will let us know that your files have been recieved, and production on your job can get underway!
For files of appropriately small size Most email servers will accept up to 10 Mb or so.
Alternative methods of file transmission are also possible. We can accept media like CDs or USB drives, and we can receive YouSendIt files if no other options are possible.
Spot colors, such as those in the Pantone guides, are good when a specific hue and value are critical. Also, a printing job might be less expensive using spot rather than full color. If you use them, make sure that each color uses the same suffix: For instance, use only Pantone 342 U, not 342 U, 342 C and 342 M all in the same document.